REFUNDS & Reschedules

 

All course deposits and tuition payments are non-refundable. No refunds will be issued and all scheduled payments must be paid on a timely basis.

 

Rescheduling

 

If you are rescheduling due to illness, such as emergency surgery or hospitalization, or a death in your immediate family (spouse, parents, children, siblings), a $75 administrative fee will apply when proper documentation providing evidence to the event is provided. And you are allowed 6 months to reschedule.

If you are rescheduling due to severe weather conditions in which local or state authorities declare roads to be unsafe for travel shall an administrative fee be waived. If you choose to cancel your class and not reschedule, classes cancelled will not receive a refund. If you are rescheduling for any other reasons please reach out to MUSEskyn directly!

 

I understand and agree that my class fees are non refundable after initial deposit. 

 

 

I understand and agree that my deposit for training is non refundable.

 

 

I understand and agree that if I am unable to attend the class (including due to travel or health issues), I am not eligible for a refund. I may reschedule to another date and/or location if notice is given at least 72 hours prior to the class.

 

I understand and agree that the MUSEskyn INC Training Manual is for personal use only and legal action will be taken against anyone who copies and/or publishes any material from the MUSEskyn INC Training Manual.

SHIPPING Policy

 

Due to COVID-19 we are currently not accepting any returns or exchange to ensure safety of our customers and staff. If any issues regarding orders/products please contact brittneyrichardson@museskyn.com

 

Order processing, delivery and shipping, & handling charges

 

All orders are processed and shipped on business days only, Monday through Friday, excluding major US holidays. Orders placed on Saturday and Sunday will be processed on the next business day.

 

Standard orders

Standard shipping on all US orders. Orders will be processed in 1-3 business days if your order is received by 2:00 pm EST, depending on product availability. Orders received after 2:00 pm EST will be processed on the next business day.

 

USPS : estimated delivery time 1-3 business days. Due to Covid -19 delivery times are subject to change and delivery delays may occur at no fault to MUSEskyn .

All shipping rates are determined by courier, and not by

MUSEskyn

Order total amount is in US dollars, and international customers may have to pay exchange rate difference and customs fees.

 

NEXT DAY SHIPPING

If you select overnight shipping please keep in mind all orders after 12pm EST are subject to carrier cut off and pick up times. Assume if your order is placed after 12pm EST that it'll be shipped out the next business day for overnight. Overnight is only available Monday-Friday. We cannot guarantee overnight shipping as delivery is subject to the carrier and their processing times. 

 

 

International

Shipping averages 3 to 21 days. Delivery time may vary depending on the country and the shipping carrier you select at checkout.

 

DHL express : estimated delivery time 3-5 business days

 

USPS :estimated delivery time 7-21 business days

 

 

Please ensure that your delivery address is correct, as we are not responsible for orders shipped to incorrect addresses or unclaimed. It is not possible to re-route a package once it has been shipped. If your package is returned due to incorrect address, we can arrange a redelivery. However, a re-delivery fee will be charged

 

 

Estimated Delivery Dates

We do our best to give you the most accurate delivery time for your packages. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information included in your shipping confirmation email. Please track your shipments, as MUSEskyn is not responsible for lost or stolen packages.

 

Note: estimated delivery dates apply to in-stock items only and may not be available depending on shipment details. Delivery of out-of-stock items is subject to availability.

 

 

Product Availability

We make every effort to try and ensure that all of the merchandise we feature is in stock. In the event that an item becomes out of stock after your order is submitted, we will ship the rest of the items in your order and send you an email indicating that one of your selected items is out of stock. You will be fully refunded for the out of stock item. We will not ship the item when it is back in stock, as we do not have a backorder system.

 

 

Read Our Product Instructions:

Prior to using our products, please ensure that you have read and understand all the directions on the product label and on our website, so that you will be able to apply the product correctly.

 

Product Damage in Shipment or Defective:

If the item you receive is damaged in shipment or defective, you MUST contact us within 24 hours of receipt to initiate a return.

 

 

MUSEskyn is not responsible for any lost/ stolen orders.

 

Canceling an order:

If you have placed a order and you choose to cancel/change the order please contact me directly Brittneyrichardson@museskyn.com